Terms of Service

Last updated: April 2, 2026

1. Acceptance of Terms

By accessing or using the Shifia AI platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Shifia AI is an intelligent medical assistant that helps users describe their symptoms, provides AI-powered health insights, and generates detailed reports to support healthcare professionals in diagnosis. The Service uses artificial intelligence to analyze user-provided symptom information and produce differential diagnoses.

3. Medical Disclaimer

Shifia AI is not a replacement for professional medical advice, diagnosis, or treatment. The Service is intended to supplement, not substitute, the relationship between a patient and their healthcare provider.

  • Always seek the advice of a qualified healthcare professional with any questions regarding a medical condition.
  • Never disregard professional medical advice or delay seeking it because of information provided by Shifia AI.
  • In case of a medical emergency, contact your local emergency services immediately.

4. User Responsibilities

When using the Service, you agree to:

  • Provide accurate and detailed information about your symptoms.
  • Use the generated reports as supplementary information for your healthcare provider.
  • Not rely solely on Shifia AI for medical decisions.
  • Not use the Service for any unlawful or unauthorized purpose.

5. Privacy and Data

Your use of Shifia AI is also governed by our Privacy Policy. Symptom data you provide is processed in real-time and is not stored after your session ends. We collect anonymized analytics to improve the Service.

6. Intellectual Property

All content, features, and functionality of the Service are owned by Shifia and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

7. Limitation of Liability

Shifia AI and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service. The Service is provided "as is" without warranties of any kind, either express or implied.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

9. Contact

For questions about these Terms, contact us at enquiries@shifia.com.